3

I do my research when it comes to automotive repairs since I am not home to have my brother do it for me. They charged me $80 to replace my headlight the first time around. I said thats alot but it is what it is. 2nd time around they charged me $140. I had no idea they would of charhed me that knowing the first time waa $80. They told me bc they went through the back of wheel to do the light and took longer. But the first time they replaced the bulb they took the bumper off. I asked them when I dropped off to put the headlight cover on that was missing. I assumed they were going to take the bumper off and therefore it was a matter of attaching the cover in the process. Instead bc they went through the wheel well they had to attached the cover through the other wheel which is why they are charging me more. John is rude, they scheduled me for a 4 o'clock appt bc they said to come later so they said 4. I dropped my,car off at 350 pm and called me at 430 saying they can't do my car bc, they didnt realize how long it would take. Knowing when I scheduled my appointment I have been there before and gave my car info over the phone. Come time for check out I was shocked at the price for a headlight. And when you go for an oil change they attached little charges u did not request like brake cleaner. The bottom of the receipt says if not satisfied tell them and I did argue the light bulb cost and got no where. Flat fee is $109 an hour for repairs. I advise to double check pricing before having them go under the hood. I initially gave them 1 star but bumped it to 3 because I did reach out to Roula and she was polite and apologized.

Hi Jennifer Thank you for your review. We would like to apologize if we failed to make you happy at your recent visit. Our top priority is always friendly and accommodating customer service and you deserve nothing less. We would greatly appreciate the opportunity to discuss this further with you. Please contact (516)785-5237 and ask for Roula. Thank you and have a great day.

- Road Ready
5

Real honest people! Brought my car here with a Groupon for an oil change, they called me and told me i needed a tire rotation but i declined because I'm turning my lease in soon. I went to pick up my car and redeem my groupon, they told me my Groupon actually included the rotation and put my car back in the garage and did it for me at closing time even after i told them i would come back another day so they could go home. 5 stars!!! i will definitely be coming back here for sure, great customer service

Marissa, thank you so much for your detailed review! We were happy to inform you about the Groupon and to stay during closing until we got the job done for you because our customer’s convenience is always first priority here at Road Ready! We look forward to continuing to provide you with excellent service every time you come in. Happy Holidays! Best, The Road Ready Team Read more

- Road Ready
5

Great customer service and very satisfied with the repairs done to my car. I will recommend this place to my familiar my and friends. Thanks road ready team.

5

Coming here for twenty years,always satisfied,recommended all time.

5

Great family run shop...caring guys!!! Very helpful honest ...go the extra mile....thank u guys

5

Top-notch service. Have always looked out for myself and my family!

5

Came here the other day to get my car fixed, staff was lovely they did everything I needed and more 100% I’ll be back.

5

I am costumer of Road Ready couple years already and I can say that they are honest to work with ,they have experienced mechanics and always ready to help you .they have great and friendly team starting from Gus,John and others .

5

I’ve been bringing my cars to Road Ready for years. Always got great, reliable service, done in a timely manner. John and the guys are the only people I would trust with auto repairs for me and my family.

5

I have been going to Road Ready fir a few years. So glad I discovered them. Johnny is always super responsive, helpful and honest. I have a lot of faith in the mechanics and recommend them highly.